Shipping

Free Shipping

Did you know you can qualify for FREE shipping?  Element Mom offers free standard shipping on orders of $49 or more to the Contiguous U.S., excluding any discounts, promotions and taxes. 

 

Shipping Costs for the United States

Don’t meet the minimum order amount for FREE shipping?  That’s ok, we offer affordable shipping options to our mamas.  

Destination	Shipping Method	Estimated Arrival	Cost
Contiguous US	Standard Shipping	Est. 5-8 business days	$6.50
Contiguous US	2-Day Expedited Shipping	Est. 2-3 business days	$20.00
Alaska, Hawaii, Puerto Rico	Standard Shipping	Est. 5-8 business days	$10.00

 

Processing Times for Orders 

For standard shipping, please allow approximately 1-2 business days for processing your order.  

Orders are processed Monday through Friday.  Orders placed after 11am PST will begin processing the following business day. If you place an order over a weekend or during a holiday, your order will be processed the next business day.

 

Order Tracking 

Once your order has shipped, an email with tracking code will be sent to your email address provided at check out.  After parcel is scanned by our service carrier, you will be able to check current status of your delivery.  

If you still have not received an email with tracking information after 1 business day, check your spam folder.   If you still cannot locate your tracking code email or should you have additional questions about your order, don’t hesitate to reach us at support@elementmom.com.  Please be sure to provide us with your order confirmation number in your email.

International Shipping

Mama’s we’ve gone global! We’re happy to serve our mamas around the world.  Currently we are shipping to the following countries:

Americas

Argentina, Brazil, Canada*, Colombia, Mexico*, Panama, United States*.

Europe

Austria*, Belgium*, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland*, France*, Georgia, Germany*, Greece, Hungary, Iceland, Ireland*, Italy*, Latvia, Lithuania, Luxembourg*, Malta*, Monaco*, Netherlands*, Norway, Poland, Portugal*, Romania, Russia, Slovenia, Spain*, Sweden, Switzerland, Turkey, United Kingdom*, Ukraine.

Middle East & Africa

Bahrain, Egypt, Israel, Kuwait, Morocco, Nigeria, Qatar*, Saudi Arabia, South Africa, United Arab Emirates*.

Asia

Australia*, China, Hong Kong, Japan, Kazakhstan, Kyrgyzstan, India, Indonesia, Malaysia, Maldives, New Zealand, Philippines*, Singapore*, Taiwan, Thailand, Vietnam.

For Philippines, Malaysia and Singapore it is advised to place your order via our official Lazada or Shopee stores for faster shipping and local currency support.

 

* Local currency supported

Free Shipping

Our international mamas love FREE shipping too! Element Mom offers free standard international shipping on orders of $100 or more to the following countries, excluding any discounts, promotions and taxes. 

Australia, Kuwait, Mexico, Philippines, Qatar, Singapore, United Arab Emirates and  United Kingdom

Shipping Costs for International Orders

Destination	Shipping Method	Estimated Arrival	Cost
International	Worldwide Standard	Estimated 7-10 days	From $10
International	Worldwide Expedited	Estimated 3-5 days	Varies, see checkout

 

INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL CUSTOMS, DUTIES AND TAXES. WE DO NOT ACCEPT RETURNS ON INTERNATIONAL ORDER AND SHIPMENTS.  ALL INTERNATIONAL ORDERS CANNOT EXCEED  20LBS.

When ordering from elementmom.com, you're responsible for assuring the products can be lawfully imported to the destination. The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Element Mom has no control over these charges, nor can Element Mom predict what they may be. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. The recipient will be responsible for all costs, including return shipping for refusing delivery. 

Don’t see your country?  Don’t worry, we’re working hard to add the list.  If you’re currently residing outside the US and want Element Mom products to come to your home country, let us know at hello@elementmom.com.